Terms and Conditions

Scheduled Tours Include: Full-time multi-lingual guides, taxes and tips, medical and trip cancellation/interruption insurance, baggage handling, most admissions. Modern roomy motorcoaches or vans depending on group size.

All hotels, breakfast and the main meal each day, and local wine with meals. Barcelona to Bilbao tour includes flight from Barcelona to San Sebastián.

Not Included: International air and connecting flights, single room supplements, customs fees, some meals, telephone charges, hard liquor, mini-bar charges, laundry, excess baggage charges, and medical expenses.

Reservations: A deposit of $100 per person is required and is refundable until 60 days before departure, when full payment is due.

Cancellations:
Cancellation charges:
Up to 60 days prior to departure date: fully refundable
Less than 60 days prior to departure date: $1,000
In progress: no refund

A full refund will be made for any trip we cancel. Cobblestone Tours buys trip cancellation insurance for scheduled tour members. If you cancel within 60 days for an insured reason (illness or injury to you, your traveling companion, or immediate family member certified by a qualified physician), you will suffer no financial penalty.

Air: You may purchase the tour portion only and arrange your own air with the airlines or with the travel agent of your choice. If you prefer, we’ll gladly refer you to a ticketing agent. Your guide will meet our designated flight at the airport. All other flight arrivals must arrange to meet up with the group at their own expense.

Hotels: Cobblestone Tours does not use big chain hotels. We stay in deluxe lodgings that reflect the culture and that are located centrally to give you opportunities to walk and explore on free time. All rooms have private baths.

Land Transportation: Modern roomy motorcoaches or vans depending on group size. Smoking is not permitted on the bus.

Activity Level: Good physical and mental health are necessary for the enjoyment of our tours. Most days we probably spend a couple hours total on our feet, the time divided among leisurely strolls through pedestrian-only centers of ancient towns and climbing a few castle stairs. Our walks are mostly over level ground, but often include some uneven or cobblestone terrain. The pace is leisurely, and includes time for the guides to describe what you are seeing, but you really do need to be able to walk unassisted by others. We ask that you be honest in assessing your abilities so as not to inconvenience other members on the tour. More active participants will have plenty of opportunities for higher levels of activity. Please call our office if you have any questions.

Single Supplements: Travelers who pay single supplements for private rooms should understand that the additional cost does not imply that private rooms are of higher quality than doubles, only that they are private.

Shared Rooms: We will attempt to match you with a compatible roommate if you desire, but if it doesn’t work out for any reason (even if at the last moment or while on tour), each of you must pay the pro-rated single supplement.

Cost: Price of land arrangements are based on the Euro and are subject to exchange rate fluctuations.

Commissions to Travel Agents: Fully accredited travel agents receive a commission for enrolling tour members only when those enrolled are not already on our private mailing list.

Credit Card Payments: You may use your credit card to make your deposit by telephone, mail or secureley online. We prefer final payment in the form of a personal or cashier’s check. We accept Visa, MasterCard, and American Express.

Changes: If services or accommodations cannot be supplied due to delays or other causes beyond our control, we will substitute comparable services and accommodations. We reserve the right, at our discretion, to change any part of the itinerary without notice. Uncompleted portions of the itinerary are not cause for refund.

Group Size: Cobblestone Small Group Tours travels with as few as four and as many as 21. Tier pricing allows us to guarantee more departures and offer the lowest price possible for the number of participants. Please see individual tour pages for exact tiers and prices.

Air Reservations: Passage contract in use by the airlines shall be the sale contract between the purchaser of this tour and/or passenger. Rules governing air tickets and refunds are applied by the airlines.

Agreement: In an honest endeavor to insure a happy and compatible tour, Cobblestone Small Group Tours reserves the right to refuse the application of anyone or expel any tour member whose conduct is, in our judgement, incompatible with the interests of the group. No refund will be made for the unused portion of any tour.

Responsibility: Cobblestone Small Group Tours acts only as agents for all carriers and services. We are not responsible for loss of or damage to property or baggage or injury to persons during the tour. We cannot accept any responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, natural disasters, strikes, war, or other events beyond our control. By forwarding your deposit to Cobblestone Small Group Tours, you certify that you do not have any mental, physical, or other condition of disability that would create a hazard for yourself or other passengers, and agree to be bound by the above-stated terms.

© 2004-05, Cobblestone Tours